Terms of use

1. Acceptance of conditions

By accessing and using the services of European Refund Services ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use our services.

Two. Service description

European Refund Services provides professional legal assistance for victims of online fraud seeking to recover their funds. Our services include:

• Case assessment and evaluation
• Legal representation and proceedings
• Fund recovery assistance
• International legal coordination
• Documentation and evidence gathering

3. Customer appropriation

3.1 Minimum Requirements

To be eligible for our services, you must:

• Be a victim of online fraud with a minimum loss of $3,000
• Provide accurate and complete information about your case
• Have legitimate documentation supporting your claim

3.2 Exclusions

We reserve the right to decline cases that:

• Involve illegal activities or money laundering
• Lack sufficient evidence or documentation
• Are outside our area of expertise
• May conflict with legal or ethical obligations

4. Service fees and payment

4.1 Fee Structure

Our fee structure is transparent and may include:

• Initial consultation fee (if applicable)
• Contingency-based fees (percentage of recovered funds)
• Hourly rates for complex legal work
• Administrative and processing fees

4.2 Payment Terms

Payment terms will be clearly outlined in your service agreement. We typically work on a "no win, no fee" basis for fund recovery cases, where fees are only charged upon successful recovery.

5. Customer Responsibilities

As a client, you agree to:

• Provide accurate and truthful information
• Cooperate fully with our legal team
• Respond promptly to requests for information
• Maintain confidentiality of case details
• Pay agreed fees in a timely manner
• Not engage in any activities that could harm the case

6. Our responsibilities

We commit to:

• Providing professional and competent legal services
• Maintaining client confidentiality
• Acting in your best interests
• Providing regular updates on case progress
• Maintaining appropriate professional insurance
• Complying with all applicable laws and regulations

7. Timetable and expectations

7.1 Recovery Timeline

Fund recovery timelines vary significantly based on:

• Case complexity and jurisdiction
• Cooperation of financial institutions
• Legal system efficiency in relevant countries
• Availability of evidence and documentation

While we work efficiently, we cannot guarantee specific timelines for recovery.

7.2 Success Rates

We thoroughly evaluate each case before accepting it and only proceed when we believe there's a realistic chance of recovery. However, we cannot guarantee successful outcomes in all cases.

8. Confidentiality and privacy

We maintain strict confidentiality regarding all client information and case details. Your privacy is protected in accordance with our Datenschutzrichtlinie and applicable data protection laws.

9. Limitation of liability

Our liability is limited to the extent permitted by law. We are not liable for:

• Indirect or consecutive damage
• Losses beyond our control
• Actions of third parties
• Delays in legal proceedings
• Unsuccessful recovery attempts

10. Termination of services

10.1 Client Completion

You may terminate our services at any time with written notice, subject to payment of fees for work completed.

10.2 Our Termination

We may terminate services if:

• You breach these terms
• You provide false information
• Legal or ethical conflicts arise
• Payment obligations are not met

11. Dispute settlement

Any disputes arising from these terms or our services will be resolved through:

1. Direct negotiation between parties
2. Mediation if direct negotiation fails
3. Legal proceedings in Polish courts if necessary

12. Applicable law

These terms are governed by Polish law. Any legal proceedings will be subject to the jurisdiction of Polish courts.

13. Changes in conditions

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

14. Contact information

For questions about these terms or our services, please contact us: